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We collect information you provide directly: name, email, phone, messages through contact forms and coaching bookings. We also collect technical information automatically through cookies and analytics services including IP address, browser type, pages visited, and time spent on site.
We use your information to respond to enquiries, provide coaching services, send educational content, improve our website, and comply with legal obligations. We process your personal data with your consent or as necessary to fulfil our services contract with you.
We process your data on the following legal bases: your explicit consent (email communications, marketing); performance of a contract (coaching services); legitimate interests (website improvement, security); and legal compliance (accounting, tax records).
Google Analytics: We use Google Analytics to understand site usage. Google processes anonymised data to generate reports. Visit Google's privacy policy at google.com/policies/privacy for details.
Google Ads Conversion Tracking: We use Google Ads tracking to measure conversion events. Google collects data via cookies to attribute conversions.
Google Maps API: Our contact page embeds Google Maps. Google collects location data and usage. See Google's privacy policy for details.
We do not sell your personal data. We may share information with service providers (hosting, analytics) under data processing agreements. We may disclose data if required by law or to protect our legal rights.
We implement technical and organisational measures including encryption, secure servers, and restricted access to protect your data against unauthorised processing, accidental loss, and damage. However, no internet transmission is completely secure.
You have the right to: access your personal data; request corrections; request deletion ("right to be forgotten"); restrict processing; request data portability; object to processing; and lodge complaints with your supervisory authority (ICO in the UK).
We retain contact form data for 2 years. Coaching records are retained for 3 years for contractual and tax purposes. You can request deletion at any time subject to legal obligations.
Our services are not directed to children under 16. We do not knowingly collect data from children. If we discover we have collected data from a child without parental consent, we will delete it immediately.
Your data is processed in the United Kingdom and may be transferred to other countries. We ensure appropriate safeguards comply with GDPR requirements for international transfers.
We use cookies for functionality, analytics, and marketing. Our Cookie Policy provides full details. You can control cookie preferences through our banner or browser settings.
We may update this privacy policy. Significant changes will be announced via email or prominent notification on our website. Continued use constitutes acceptance of changes.
Spinalelbowvita Ltd
42 Montagu Street, London WC1B 5BQ, United Kingdom
Email: info@spinalelbowvita.world
Phone: +44 20 7946 0958
Company Registration: 07456892
For data protection inquiries, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.